Privacy Policy

The Hempers ONLY IKE (hereinafter “The Hempers”) respects and protects the privacy of its users and customers. This Privacy Policy applies every time you visit our website www.thehempers.gr, browse our pages or use our services, whether or not you make a purchase.

The protection of your personal data is governed by the EU General Data Protection Regulation 2016/679 (GDPR), as it has been incorporated into Greek law and is in force.

1. Processing Manager

The Hempers MON. IKE
VAT: EL802216890
Address: 108 Dimitrakopoulou, 11741, Athens
Contact Email: info@thehempers.gr
Website: www.thehempers.gr

Our company determines the purposes and means of processing your personal data, respecting their privacy, integrity and availability.

2. Personal Data We Collect

When you browse or use the site we collect:

Name, email, phone number, shipping/debit address

Payment information via secure third parties (e.g. Viva Wallet)
IP address and cookie information
Account data if you register
Optional communication data (forms, chat, social media)
Participation in newsletters, competitions or promotions

3. Mandatory or Optional Data

The provision of certain data (e.g. for purchasing or pricing) is necessary. Optional data are clearly marked on the respective forms.

If you do not provide us with the required data, it may not be possible to complete the purchase or service.

4. How We Use Your Data

Account and order management
Send notifications and updates
Improving the navigation experience
Traffic analysis (Google Analytics)
Send newsletter (with consent)
Customer support
Social media management (e.g. Facebook, Instagram)

5. Transmission to third parties

The Hempers does not sell or share your personal data with third parties, except:

If required by law or court order
If necessary for the execution of the contract (e.g. courier, payments)
If you give explicit consent (e.g. newsletter, marketing)

We only work with companies that comply with GDPR obligations.

6. Processing of Third Party Data

If you are ordering on behalf of another person, it is your responsibility to obtain their consent and inform them of this Policy.

7. Security measures

We take all the necessary technical and organizational security measures (SSL, Firewall, antispam, antimalware, etc.) to protect your data. However, no system is completely secure.

8. Your Rights

You have the right:

Access to your data
Correction or deletion (where permitted by law)
Restriction or objection to processing
Portability to another provider
Withdrawal of your consent
Submitting a complaint to the Personal Data Protection Authority

Requests should be sent to: info@thehempers.gr

9. Cookies & Monitoring

We use cookies to:

Proper operation of the site (e.g. cart)
Traffic analysis via Google Analytics
Personalisation of experience and content

You can manage your preferences via your browser or from the special cookie acceptance bar on your first visit.

10. Links to Third Parties

Our website may contain links to other websites. We are not responsible for the content or privacy policies of these sites. We recommend that you read their respective policies.

11. Targeted Advertising & Newsletter

We may only send you promotional material if you have given us your consent (e.g. at the time of registration or purchase). You can unsubscribe at any time via the unsubscribe link in the email or by contacting us.

12. Monitoring Technologies

During your browsing, technical data such as device, browser, pages visited, through cookies and tracking tools (e.g. Facebook Pixel) are collected.

13. Modifications

The Hempers reserves the right to modify this Policy. Any changes will be posted on this page with an updated date.

Last update: 1 April 2025

Contact

For questions or requests regarding the Privacy Policy, please contact:

📍 Address: 108 Dimitrakopoulou, 11741, Athens
📧 Email: info@thehempers.gr info@thehempers.gr
🌐 Website: www.thehempers.gr